Privacy Policy

1. Introduction

Fur and Fame ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI pet portrait generation service.

Fur and Fame is operated by Timberline Collective LLC, a Limited Liability Company registered in Oregon, United States.

2. Information We Collect

Information You Provide

• Account Information: Name, email address, and password (if you create an account)
• Pet Photos: Photographs you upload for portrait generation
• Pet Information: Pet names, breeds, types, and other details you provide
• Payment Information: Billing address and payment details (processed securely through Stripe)
• Communication: Messages, feedback, or support requests you send to us

Automatically Collected Information

• Usage Data: How you interact with our website and services
• Device Information: Browser type, device type, operating system
• IP Address: Your internet protocol address
• Cookies and Tracking: Data collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Generate AI portraits based on your uploaded photos
• Process payments and fulfill orders
• Provide customer support and respond to inquiries
• Improve our services and develop new features
• Send order confirmations and service updates
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Analyze usage patterns to improve user experience

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
• Protection of Rights: To protect our rights, property, or safety, or that of our users

Important: Your uploaded photos are used solely for generating your portraits. We do not share your photos with third parties except as necessary to provide our services (e.g., AI processing).

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information:

• Encrypted data transmission (HTTPS/SSL)
• Secure storage of user data
• Regular security assessments
• Access controls and authentication

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Maintain your account (if you have one)
• Comply with legal obligations
• Resolve disputes and enforce agreements

You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Improve our services
• Provide personalized experiences

You can control cookies through your browser settings. However, disabling cookies may affect some functionality of our services.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Users

Our services are operated in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or via email. The "Last Updated" date at the top indicates when this policy was last revised.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Fur and Fame
Timberline Collective LLC
Email: Contact Support
Website: www.furandfame.com